You have to raise your prices, it's a normal business call, but announcing it feels risky: you don't want to sound apologetic, and you don't want to sound like you don't care what it means for your customers' budget. The message needs to be clear, justified, and to the point.
need to tell customers prices go up 15% starting next month, all our supplies got way more expensive and i cant absorb it anymore, dont know how to say it without them getting mad
I'm writing to let you know that starting next month, we'll be updating our prices by 15%. This adjustment reflects the sustained rise in supply costs. We truly appreciate your trust and remain committed to the same quality you've always received.
I wanted to give you a heads-up that starting next month, we'll be increasing our prices by 15%. I know this isn't great news, but our supply costs have gone up significantly and we can no longer sustain current pricing. Thank you for sticking with us.
Just a heads-up that prices are going up 15% starting next month due to rising supply costs. Let me know if you have any questions.
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Try it with my own message