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How to Follow Up on an Unpaid Invoice Without It Getting Awkward

The due date passed and the client hasn't said a word. You need to follow up, but it's a client you want to keep, so you don't want to sound desperate or aggressive. The message needs to be clear about what's owed without torching the relationship.

How you’d normally write it

hey invoice 0045 was due 10 days ago and still havent seen the payment, need to hear something because i cant keep working like this

What EzWrite gives you
Firm

I'm reaching out because invoice #0045 was due 10 days ago and we still haven't received payment. Please arrange payment as soon as possible so we can continue working together smoothly. Let me know if you need the invoice resent.

Professional

I'm writing to let you know that invoice #0045, due 10 days ago, still shows as outstanding. I'd appreciate it if you could settle it at your earliest convenience. I'm happy to resend the invoice if that helps.

Diplomatic

Just wanted to check in on invoice #0045, which was due 10 days ago and doesn't seem to have gone through yet. It may have slipped through, so I'm resending it just in case. Let me know if anything's needed on my end.

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