A product that arrived broken, a service that didn't deliver, a purchase you regret. Asking for your money back is completely fair — but how you word it decides whether you get a fast yes or weeks of back-and-forth.
hi i bought this last week and it arrived broken, this is ridiculous i want my money back now, cant believe this happened
Hello, the product I purchased last week arrived damaged. I've attached photos as proof. I'm requesting a full refund and would appreciate a response within the next few business days to resolve this.
Hi there, I placed an order last week (order number attached) and the item arrived damaged. Could you please start the refund process? I'll follow whatever next steps you need.
Hi, I wanted to let you know the item I received last week arrived broken. I understand these things happen, but I'd like to request a refund. Let me know how you'd like to proceed.
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Try it with my own message